FAQ

Please note: Hotmail, outlook, yahoo sometimes place confirmation emails in junk/spam. If you submitted an order, it's likely the confirmation email is there. If you have checked and not received any email, it is possible you checked out with express checkout and only had a cell phone number linked. If this is the case, and you were charged, your order did go through. 

Some items may be shipped separately depending on stock from suppliers. If this is the case, you may not see all items you ordered listed when you receive your first email that your order has shipped. 

Please note: this is not similar to amazon where we can offer same day delivery! Orders can be overwhelming to process with a small team, but rest assured everything is being processed and will be delivered ASAP. Canada post can be hit and miss with delivery times, but all orders are shipped within a few days of being ordered.